Privacy & Cookie Policy

Last Updated: 8 May 2026

Welcome to Connect, operated by Bluezon Limited trading as You Said It ("we", "our", "us").

This Privacy & Cookie Policy explains how we collect, use, store, and protect personal information when you use You Said It Connect, available at https://connect.yousaidit.co.uk , and any related services.

Connect is a print-on-demand greeting card fulfilment platform that allows independent sellers and businesses to upload artwork and fulfil customer orders through integrations with third-party eCommerce platforms and online marketplaces.

By using Connect, you agree to the practices described in this policy.

1. Who We Are

Bluezon Limited T/A You Said It

Carlisle, United Kingdom

Website: https://connect.yousaidit.co.uk

For privacy-related enquiries, please contact us via our website contact form.

2. Information We Collect

Account Information

When you create an account, we may collect:

  • Name
  • Business name
  • Email address
  • Billing address
  • Telephone number
  • Password, stored securely in encrypted form

Order & Fulfilment Information

To fulfil greeting card orders, we may collect:

  • Recipient name
  • Delivery address
  • Order details
  • Greeting card personalisation
  • Uploaded images or artwork
  • Dispatch and tracking information

Third-Party Platform Data

If you connect your account from a third-party eCommerce platform or online marketplace, we may access selected information through their APIs, including:

  • Shop or account name
  • Order information
  • Buyer delivery details
  • Product information
  • Order personalisation details
  • Order status updates

We only access information necessary to provide our fulfilment services.

Payment Information

Payments may be processed by third-party payment providers such as Stripe or PayPal. We do not store full payment card details on our servers.

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral URLs
  • Cookie identifiers
  • Usage analytics

3. How We Use Your Information

We use your information to:

  • Provide our print-on-demand fulfilment services
  • Process and dispatch orders
  • Sync orders from connected third-party platforms
  • Communicate about your account or orders
  • Provide customer support
  • Improve our services and website
  • Prevent fraud or abuse
  • Meet legal and accounting obligations

We do not sell personal data to third parties.

We do not use customer data retrieved from connected platforms for unrelated marketing purposes.

4. Legal Basis for Processing

Under UK GDPR and EU GDPR, we process personal data under the following lawful bases:

  • Performance of a contract
  • Legitimate interests
  • Legal obligations
  • Consent, where required

5. How Long We Keep Data

We retain personal data only for as long as necessary to:

  • Provide our services
  • Fulfil orders
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes
  • Enforce agreements

Uploaded artwork and order information may remain stored unless deleted by the account holder or where retention is required by law.

6. Sharing Your Information

We may share data with trusted third parties involved in operating our services, including:

  • Postal and courier providers such as Royal Mail
  • Payment processors
  • Hosting providers
  • Website analytics providers
  • Customer support systems

We only share information necessary for the relevant service.

7. Third-Party Platform Integrations

When connecting a third-party platform or marketplace account:

  • You authorise Connect to access selected account data via approved APIs.
  • Access can be revoked at any time through your connected platform settings or by disconnecting the integration within Connect.
  • We comply with applicable platform policies and data protection laws.

We are not responsible for outages, changes, restrictions, or API limitations imposed by third-party platforms.

8. Your Rights

Under UK GDPR and EU GDPR, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent

To exercise your rights, please contact us through our website.

9. Data Security

We take reasonable technical and organisational measures to protect your data, including:

  • Encrypted connections using SSL/HTTPS
  • Secure password storage
  • Restricted account access
  • Server and hosting security measures

However, no online system can be guaranteed completely secure.

10. International Transfers

Some service providers may process data outside the United Kingdom or European Economic Area.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

11. Cookies

Our website uses cookies and similar technologies to improve functionality and user experience.

Essential Cookies

These are required for account login, shopping basket functionality, order processing, and website security.

Analytics Cookies

These help us understand website usage and improve performance. We may use analytics services such as Google Analytics.

Advertising & Marketing Cookies

These may be used to help measure advertising performance and improve marketing relevance. These may include cookies from services such as Google Ads or Meta.

12. Managing Cookies

You can control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect website functionality.

You may also see a cookie consent banner when visiting our website allowing you to manage your preferences.

13. Children’s Privacy

Our services are not directed toward children under 13.

We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

Any updates will be posted on this page with the revised "Last Updated" date.

15. Contact Us

For questions regarding this Privacy & Cookie Policy, please contact us through:

Our support page